Get in Touch With Us
Whether you have spotted something that needs correcting, want to suggest a casino we should review, or have a question about how our comparisons work, this page explains the best way to reach us and what to expect when you do.
How to Get in Touch
Email is the most reliable way to contact our editorial team. Write to us at [email protected] and a real person will read your message. We aim to respond within two working days, though during busy periods it may take a little longer.
To help us route your message to the right person quickly, let us know the nature of your enquiry in the subject line. A few extra details upfront — such as which casino or page your question relates to — makes a meaningful difference to how fast we can get back to you.
What You Can Write to Us About
We welcome all types of messages. The most common reasons people contact us include:
- Questions about our reviews — If you are unsure how we assessed a particular casino, what an editorial rating means, or how payout percentages are calculated, ask away.
- Corrections and updates — Online casino offers, terms and licensing details change regularly. If you notice something on our site that looks out of date or inaccurate, please flag it. We take accuracy seriously and investigate every report.
- Content suggestions — Researching a topic we have not covered yet? Let us know. Reader input genuinely shapes what we look into next.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate network and would like to explore working together, introduce yourself and outline what you have in mind. Our editorial team remains independent of commercial relationships, and commission does not determine how we rank or review any site.
- Responsible gambling concerns — If you or someone close to you is finding it hard to stay in control of gambling, please say so in your message and we will point you toward appropriate support resources without delay.
- Technical issues — Broken links, pages that will not load or anything that looks wrong on the site — we want to know about it.
Responsible Gambling — Getting Help
Our site covers real-money online casinos available to adults in the United States. If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, support is available. The following organisations offer free, confidential assistance:
- National Problem Gambling Helpline — 1-800-522-4700, available 24 hours a day, seven days a week by call or text.
- Gamblers Anonymous — peer support meetings and online resources at gamblersanonymous.org.
- National Council on Problem Gambling — ncpgambling.org offers resources, self-assessment tools and referrals to local treatment services.
Most licensed US online casinos also provide self-exclusion programmes and deposit or time limits directly within your account settings. If you cannot find these tools, contact the casino's support team or reach out to us and we will help you locate them.
A Note on How We Work
sprintpcsinfo.com is an independent comparison site. We research and review online casinos available to players in the US, focusing on payout performance, licensing, game range, payment methods and player protections. Our editorial ratings reflect that research — they are not customer review scores, and they are not influenced by advertising spend or commercial arrangements.
We only cover casinos that hold a valid licence from a recognised regulatory authority. Licensing status, bonus terms, RTP figures and payment details are verified at the time of review, but conditions set by operators can change. If you believe any detail on our site is no longer current, please let us know.
We also cover the broader landscape of US online gambling, including state-by-state availability and regulatory changes. Players must be of legal gambling age — typically 21 in most US states — and physically located within a jurisdiction where online casino gambling is permitted.
What Happens After You Email Us
Every message is read by a member of our team. We do not use automated replies as a substitute for a genuine response. Our target turnaround is two working days. If your enquiry needs specialist input — for example, a legal or technical detail — it may take a little longer, but we will always follow up.
We do not share your contact details with third parties, and we will not add you to any mailing list without your explicit consent.
Editorial Independence and Accuracy
If you have concerns about the accuracy or fairness of anything we have published — about a specific casino, a bonus offer or any other piece of content — we want to hear from you. Our commitment is to keep the information on this site honest and useful. Reader scrutiny is part of how we uphold that standard.
We review and update our casino comparisons on a rolling basis. The casinos we cover, including those ranked on our highest payout casino pages, are assessed against consistent criteria each time. If a casino's circumstances change materially — a licence lapse, a change in ownership or a significant shift in terms — we reassess its position.
Thank you for visiting. We look forward to hearing from you.